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kitchen sketch
Dear KW Countertop,
already recommended

“Your skills, friendliness, and knowledge made us feel like we were Number 1 throughout the entire countertop-buying process. I have already recommended you to a friend who is redoing his kitchen!”

KW Countertop customer

Browse our customers’ frequently-asked questions:

How do laminate, granite, quartz, porcelain and solid surface differ?
Which is the right one for me?
  laminate granite quartz porcelain solid surface
  Laminate Granite Quartz Porcelain Solid Surface
What is it? A manufactured slab of dense layers — usually base layers of wood product topped by a veneer layer of patterned polymer plastic. A quarried slab of real, cut stone. Mineral crystals such as mica and feldspar create unique speckled patterns and colour. A manufactured slab of polymer plastic, filled and patterned by crushed, natural stone — usually quartz. A manufactured slab of ceramic, featuring patterns and colour. A manufactured slab of polymer plastic, filled and patterned by finely crushed materials such as stone, sand, and glass.
Similar to Granite, wood, bamboo, tile, slate, metal, and more Unique Granite, but more choices Quartz, but more durable Concrete, granite, and quartz
Characteristics
Appearance Thousands of colours and styles Natural variation in patterning and colour; no two are alike Some variation in patterning and colour Some variation in patterning and colour Consistent patterning and colour
Non-porous Yes When sealed Yes Yes Yes
Heat resistant Somewhat Yes Yes Yes  
Seamless         Yes
Sinks can be undermounted Yes Yes Yes Yes Yes
Patterns
Mineral Yes Yes Yes Yes Yes
Wood Yes     Yes  
Sand and concrete Yes   Yes Yes Yes
Tile Yes     Yes  
Abstract and artistic Yes   Yes Yes  
Metallic Yes        
Custom Yes        
Finishes
Glossy and smooth Yes Yes Yes Yes Yes
Matte and dull Yes   Yes Yes Yes
Textured Yes   Yes    
Buyers should know
Environmentally-friendly options Yes   Yes    
Good for self-installation Yes        
Seamless backsplash available Yes       Yes
Maintenance Very minimal Seal every 6 to 12 months Minimal Minimal Minimal
Can be repolished like new after 5-10 years
Cost $ $$$ $$$ $$ $$
What are the most popular countertop looks nowadays?
“Our customers love the faux finishes that mimic the look of stone and natural products−granite, quartz, slate, travertine, marble, wood−without the higher price tag.” Leigh Ann, KW Countertop staff
What is special about your exclusives?
Our 26 exclusive laminates are only available from KW Countertop, so you can be assured that your countertop will be unique. Since they are manufactured on-site, we are able to offer a premium product at an excellent value. They are also an attractive option when a countertop is needed in a hurry, because the materials are always in stock.
What's the difference between countertop brands?

Each countertop manufacturer has its own “recipe” for the colour, pattern, finish, and filler that goes into their countertop brands. For example, both DuPont™ and Samsung™ manufacture solid surface countertops, but the Corian® and Staron® brands have different ingredients. Brands may also vary in their sizing, warranty, and availability.

Manufacturers also offer collections and specialty products. For example:

  • DuPont™ Corian®: Spice, Private, Illumination, Terra
  • Samsung Staron®: Sanded, Aspen, Pebble, Tempest, Recycled
  • Formica™ laminate: 180FX® photographic veneers
  • Wilsonart® AEON™: high-definition, high-gloss finish
What is postform/postforming?
postforming Postforming is a process used to make a laminate countertop by bending, pinching, and shaping the laminate as part of the manufacturing process. As a result most postform laminates have a rounded backsplash that butts against the wall, and a rounded edge that curves over the front of the cabinet.
What is a countertop profile?
A profile is the edge of a countertop. Strictly speaking, the profile is the shape of the edge: square, bevel, bullnose, ogee, waterfall, and others. The profile depends on the type of countertop. For example, postform laminate countertops are available in standard, modern, and concordia profiles. Natural stone granite countertops can have raw, polished, and carved profiles.
Can I put a hot pot on my countertop?
We don't think most people really do this, but it seems to be a question that home improvement, decorating, and consumer magazines often bring up. We never recommend putting very hot objects directly on your countertop, but if you really want to, granite and porcelain will perform best.
Can I repair or refinish my countertop?

Maybe. It depends on the type of countertop, the type of damage, and your expectations. For example, on laminate countertops, it's fairly simple to replace an edge, but tougher to blend a surface repair.

Solid surface countertops can be professionally repolished to a “like new” state. Depending on the wear, some owners like to do this every 5 to 10 years.

How are you different from your competitors?

Let us count the ways!

  1. We are locally-owned and passionate about serving our community
  2. We have an huge, inspiring showroom with helpful experts nearby
  3. We manufacture postform laminate on-site, for factory-direct savings
  4. We are an exclusive dealer and certified fabricator of DuPont™ Corian® and Samsung Staron® solid surface countertops; an authorized dealer of Postform Ltd. eco-friendly laminate
  5. We have hundreds of readily-available colours in post-formed laminate
  6. We offer environmentally-sensitive choices and save wood shavings for farm bedding
  7. Our exclusive laminates offer unique choices at exceptional value.
  8. We donate countertops to homes built by Habitat for Humanity
  9. We install what we sell, and we'll help you do it yourself
  10. We love a good challenge — contact us with your countertop requirements
How do I prepare for an installation?

Help us help you by taking a few steps to prepare your room for installation:

  1. Remove items from the counter area and nearby shelves
  2. Remove nearby drawers and contents
  3. Have a certified tradesperson adjust or disconnect the electric and gas lines
  4. Remove the sink and faucets
  5. Have the replacement sink and faucets on hand After the installation, have a certified tradesperson adjust or reconnect the electric and gas lines.

After the installation, have a certified tradesperson adjust or reconnect the electric and gas lines.

Questions? Ask an expert or contact us.